Faster, low-cost shipping means more repeat customers.
All orders received before 2pm ship that day.
Mochila’s fulfillment centers are strategically located so 99.6% of your shipments will deliver in 2 days or less via ground shipping methods.
Every item is scanned three times to ensure your customers get exactly what they ordered.
Access to shipping discounts and automated rate shopping for the lowest rates. Claims management.
You built a brand. You have a product customers love. Give them a customer experience to match.
Use branded boxes, mailers, and packing slips to control the unboxing experience.
Include tissue paper, stickers, ribbon, branded packaging slips and promotional inserts.
Customize outgoing orders with a personalized, handwritten note.
Customize outgoing orders with gift notes, gift bags, or gift wrap.
A seamless returns process and product refurbishment. Bundling and kitting on-the-fly. And a team of experts to help you scale and strengthen your brand.
Establish processes to ensure product in the FC meets your specifications.
Restore returned product to sellable inventory according to guidelines you set.
Garment on hanger. Re-tagging and polybagging.
Regular meetings with your dedicated account manager to review performance, identify opportunities, and manage special projects.